Introduction

CloudAvid is a suite of enterprise software solutions designed for infrastructure management, virtualization, security, and IT process automation.

These products are designed with a focus on stability, security, scalability, and ease of management to meet the needs of organizations, data centers, and cloud environments.

Why CloudAvid ?

CloudAvid's goal is to provide an integrated platform for easier management of enterprise infrastructures and reducing daily operational complexity.

CloudAvid Products

CloudAvid offers a range of specialized products for managing infrastructure, virtualization, security, and user access. These products are designed to function independently or as an integrated suite working together.

Plaivid

Plaivid is Avid's web-based management panel for deploying, managing, and monitoring centralized enterprise infrastructure. By providing a unified interface, Plaivid allows for the management of services, users, resources, and CloudAvid products through a central dashboard.

Rakaard

Rakaard is a secure desktop management and sharing system that provides capabilities for delivering, controlling, and managing user sessions within enterprise environments.

INAD

INAD is a solution for separating and controlling access to heterogeneous networks. By creating a secure interface layer, it enables users to have controlled access to the Internet or other external networks while preventing unauthorized data transfer.

Fylad Kiosk

Fylad Kiosk is a solution for controlling file entry and exit via portable storage devices such as USB. By enforcing security policies, this system manages and logs the file transfer process.

Fylad

Fylad is a secure file management and sharing system that facilitates file exchange between users and organizations with access control, permission management, and activity logging.

PVM Desktop

PVM Desktop is a Virtual Desktop Infrastructure (VDI) solution that provides secure, fast, and centralized user access to corporate desktops and virtual machines from any location, enhancing the management, security, and productivity of virtual work environments.

Durkad

Durkad is a Secure Remote Access solution that allows users to connect to corporate resources and services without compromising the infrastructure's security.

---

Key Features

Security Compliance with up-to-date security standards Protection of critical services Reduction of operational risks	Stability High Availability (HA) Stable performance in operational environments Suitable for critical services
Scalability Growth aligned with organizational expansion Simple resource management Suitable for small to large infrastructures	Ease of Management Simple user interface Centralized management Reduced maintenance complexity

---

Purpose of These Documents

This guide helps you with:

• Getting familiar with features and architecture of products
• Correct installation and deployment
• Applying initial and advanced configurations
• Management, maintenance, and updating
• Troubleshooting and resolving common issues

Info

It is recommended to read the documentation regarding Prerequisites and Installation Guide for the desired product before starting the installation.

Supported Environments

Depending on the product type, deployment is possible in the following environments:

Environment	Support
Physical Server	✅
Virtual Machine (VM)	✅
Private Cloud	✅
Public Cloud	✅
Container Platform	✅

Note

Support for each environment may vary depending on the product. Please consult the specific documentation of each product for details.

Suggested Reading Path

If you are using CloudAvid products for the first time, it is recommended to follow the reading order below:

1. Product Introduction
2. Prerequisites
3. Installation and Deployment
4. Initial Configuration
5. Management Operations
6. Maintenance and Troubleshooting

Getting Support

If you require guidance or need to report an issue, you can obtain necessary information via the CloudAvid support unit or the dedicated documentation for each product.

Tip

Before submitting a support ticket, please prepare the product version, Log files, and a precise description of the problem to expedite the review process.