ArtiNex Quick Access Guide
Use this page to quickly access the main sections of ArtiNex.
Common Paths
| Goal | Path |
|---|---|
| Create an organization and Owner account | Sign Up → Complete Information → Set Password |
| Log in to an account | Username and Password → Dashboard |
| Submit a support request | Tickets → New Ticket → Complete Form |
| View tickets | Tickets → All Tickets or My Tickets |
Info
If your organization has already been registered, ask the Organization Owner or Admin to create an account for you.
Creating a Ticket
To submit a request:
- Open the Tickets section.
- Select New Ticket.
- Complete the Title, Unit, and Description fields.
- Select Create Ticket.
After submission, you can track replies from its conversation page.
Viewing Tickets
| View | Content |
|---|---|
| All Tickets | All tickets you are permitted to view based on your role, organization, and unit |
| My Tickets | Only tickets submitted by you |
Info
Being able to view a ticket does not necessarily mean you have permission to perform every operation on it.